Remote Inbound & Outbound Sales Closer & Appointment Setter

I have 1 year of healthcare sales experience managing both inbound and outbound leads in a high-volume call center environment. I consistently exceeded a daily target of 8 sales while maintaining excellent Quality Assurance scores and compliance standards. I specialized in consultative sales, identifying customer needs, handling objections, and recommending the most appropriate insurance plans based on each customer's eligibility, coverage, medications, and benefit tier. The products I sold varied in price depending on the customer's insurance coverage, plan stage, medication requirements, and selected coverage tier. My strongest sales performance occurred during the beginning of the policy renewal season, when new coverage periods started and customer demand was at its highest. Throughout my role, I built trust with customers, educated them on their options, and guided them through the enrollment process, consistently delivering a positive customer experience while exceeding performance expectations.